Return and Refund Policy
Custom accessories are made to buyer-approved specifications, so returns depend on the order agreement, sample approval status and quality inspection result. If there is a production issue, contact us with photos, order details and inspection notes.
Before Bulk Production
We recommend material samples or pre-production samples for custom logo projects before mass production.
Quality Claims
Approved quality claims are reviewed case by case and may involve remake, repair, replacement parts or other agreed solutions.
Contact info@honghanaccessory.com or WhatsApp +86 15906799821.