Your Dedicated Custom Accessory Support Partner

Most of our phone straps, phone chains, bag charms, backpack ornaments, zipper pulls, and related accessories can be customized. You can customize the logo, color, size, material, strap length, charm shape, hardware, packaging, and other details depending on the product type.

We support different materials, including PU leather, genuine leather, beaded chains, acrylic, soft PVC, silicone, metal hardware, fabric straps, polyester straps, and mixed-material accessory combinations.

Yes. We can add your logo or brand name to the product or packaging. Logo options may include printed logo, embossed logo, woven label, PVC label, metal tag, hang tag, backing card, barcode sticker, and custom packaging.

Yes. Eversun supplies B2B custom accessories for brands, wholesalers, gift companies, event buyers, promotional product companies, online sellers, and private label buyers.

Yes. Before bulk production, we will confirm the key details such as design, size, material, color, logo placement, hardware, packaging, and quantity. Production will follow the confirmed order details.

Yes. You can send us your artwork, logo file, sketch, reference image, or product idea. Our team can help confirm the product structure, material, color, size, logo method, and production feasibility.

You can send AI, PDF, SVG, EPS, PNG, JPG, JPEG, or PSD files. Vector files are preferred for logo and artwork production, but clear images or reference photos are also acceptable for initial quotation.

For customized projects, we will confirm the design details before production. Depending on the product and order type, we may provide digital confirmation, sample confirmation, or production detail confirmation.

Yes. Before production starts, you can request changes to your design, color, logo placement, material, size, or packaging. Our team will confirm whether the requested changes are feasible.

Yes. If you already have finished artwork, you can send it to us directly. We will check the file and confirm whether it is suitable for production.

Yes. We can ship to the United States, Canada, Europe, Australia, and other global markets. Shipping cost and delivery time depend on the order quantity, destination, shipping method, and delivery schedule.

Production time depends on the product type, customization level, order quantity, and packaging requirements. After confirming your project details, our team will provide an estimated production and delivery schedule.

We can support express shipping, air shipping, sea shipping, and freight forwarding depending on your order size and delivery requirements.

Yes. Once your order ships, we will provide the tracking number or logistics details.

Please contact your sales representative or email us with your order details, issue description, and photos. Our team will check the situation and help provide a solution.

If the issue is confirmed to be related to production or shipping damage, we will help provide a suitable solution based on the order situation.

Please send us photos and your order information. Our team will review the confirmed production details and help resolve the issue.

Yes. We support repeat orders. Please provide your previous order information, design file, or product photo, and our team will help confirm the reorder details.

You can contact us by WhatsApp, live chat, or email. For order-related questions, please include your order details so our team can help you faster.